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An official website of the Velocity Interoperability Network

Status Service

Status Service of the Velocity Interoperability Network

All shared services of the Velocity Interoperability Network are operating normally.

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Shared services
ServiceStatusLast checked
Identity ServiceOperational6 September 2026, 18:00
Member RegistryOperational6 September 2026, 18:00
Developer Portal interfacesOperational6 September 2026, 18:00
Official RegisterOperational6 September 2026, 18:00
Support deskOperational6 September 2026, 18:00
Interoperability exchangeOperational6 September 2026, 18:00

Since launch

6
Shared services monitored, comprising 20 components
15 min
Interval between scheduled checks
99.2%
Availability of all shared services since 08:00 on 6 September 2026
1
Incident recorded, lasting 15 minutes

Scheduled maintenance

All maintenance windows
Next three windows
ReferenceWindowServiceExpected effect
MNT-2026-001Sunday 13 September 2026, 02:00 to 04:00Member RegistrySearches may return incomplete results for up to thirty minutes.
MNT-2026-002Sunday 20 September 2026, 02:00 to 05:00Identity ServiceSign-in withdrawn for up to ten minutes. Existing sessions continue.
MNT-2026-003Sunday 27 September 2026, 02:00 to 03:00Interoperability exchangeDelivery delayed by up to twenty minutes. No message is lost.

How the status is determined

Each shared service is checked automatically at regular intervals from within the Network, and every change of status is confirmed by the office responsible for the service before it is published here.

A service is listed as Operational when it responds correctly to those checks, as Degraded when it responds more slowly or less completely than expected, and as Unavailable when it does not respond. A service withdrawn during an announced window is listed as Maintenance.

Read the method

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Records and reporting

  • Incidents

    Interruptions to the shared services, with their cause, their resolution and the full log of each.

  • Component status

    The status of each component of the six shared services, and their availability since 08:00 on 6 September 2026.

  • Scheduled maintenance

    Forthcoming maintenance windows, the work to be carried out and its expected effect on each service.

  • Service levels

    The availability and response-time targets each shared service is measured against, and the time allowed to respond to a fault.

  • Availability reports

    The monthly record of availability for each shared service, and the schedule on which reports are published.

  • How status is determined

    The checks behind each status and what Operational, Degraded, Unavailable and Maintenance mean.

  • Frequently asked questions

    Answers to common questions about this service and its reports.

About the Status Service

The Status Service is operated on behalf of all member organisations of the Velocity Interoperability Network and is independent of the offices responsible for the individual services. Details of any interruption, including its cause and resolution, are published on the Incidents page, and the availability of each service is reported monthly against the service levels agreed at the establishment of the Network.

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